FAQ

Frequently Asked Questions and General Information

 

How do I book a Break?

All bookings must be paid for in full, via our website using paypal on the Book page.  Or if you prefer to pay by bank transfer, please contact us for bank details.  

*Your booking is not definite until we receive payment from you, upon receipt of which, we will send you confirmation*

 

Can I pay in sterling?

The price quoted on our website is in euros. The price is the exact amount to be received by us, irrespective of fluctuations in currency and irrespective of any third party transfer charges. If you choose to pay by electronic transfer, please instruct your bank to charge all costs back to you. Please bring extra euros to pay for items not included in your package.

 

What´s your cancelation policy?

All payments are refundable until 30 days before your break begins, after which they may be transferred to another break or another person at our discretion. Returned payments and cancellations incur a 50 euro handling charge. A cancellation made within 30 days of your break is not refundable. 

Feel Great Breaks reserves the right in any circumstances to cancel a Feel Great Break, in which case we will offer a full refund or transfer to another break. We require at least 50% of our maximum group size to have booked by 2 weeks before the break start date. If this minimum number is not reached by that date we may cancel and refund the money to you.

*YOU MUST HAVE COMPREHENSIVE TRAVEL INSURANCE WHICH COVERS ALL THE FEEL GREAT BREAK ACTIVITIES*

We do not accept any liability for cancellations, delays or changes caused by war, threat of war, terrorist actions or threats, closure of airports, civil strife, industrial action, natural disaster, technical problems to transport, staff cancellations, unforeseen changes in your personal circumstances or other events beyond our control.

Feel Great Breaks are not liable for any injuries you may incur during your stay. Yoga classes and all other activities are undertaken at your own risk. We are not liable for any conditions which may develop during your break or after. We are not liable for loss of, or damage to, your personal property

 

I am intolerant to wheat – please advise. 

Please advise us of any special dietary requirements, allergies or health issues at time of booking and we will do our best to accommodate you.  Our chef will endeavour to produce delicious, nutricious meals, with a mediterranean touch. Vegetables will be seasonal and sourced locally if not used from the hotel´s own allotment.  

 

Why Vegetarian – I want to eat meat?

Although not strictly a detox retreat, Feel Great Breaks decided on a vegetarian menu for the holidays, however, meat may be taken on the Saturday night when we venture out for dinner.  

 

Will I Lose Weight on a Feel Great Break?

Our goal is to help you lead a more balanced lifestyle, one that is healthy and happier and not one which is based on restrictions or limits.  You will be healthier and fitter at the end of your stay and weight loss may have occurred. This, however, is not our main goal. We want to help you make steps to living more positively, more actively, and with more self-awareness. If you choose to continue your mentoring with a Feel Great Break Trainer, post-break, we can help you develop a programme to encourage weight-loss, if necessary.  

 

Is Alcohol Allowed?

We do not feel it is necessary to restrict the consumption of alcohol, although guests are encouraged to drink with moderation. Additionally, the Feel Great Break accommodation is a hotel open to other guests and a bar is available within the hotel restaurant. A glass of local wine is also included with your evening meal, or a non-alcoholic drink can be served instead.  

Feel Great Breaks cannot be held responsible for the behaviour of any other guest sharing your accommodation.

 

Who will I share a room with?

Our prices are based on two people sharing a twin room.  Unless otherwise requested, you will share a room with someone of the same sex. Please enquire about single occupancy rates.  If you would like a double instead of twin beds, please enquire at the time of booking.

 

What style of yoga do you practice?

We practise a blend of hatha and vinyasa flow yoga, suitable for all levels.  Our groups are small to allow for personal adjustment and assistance. If you have not practised yoga before please check with your doctor that you are fit and able to take part. Please advise us of any health conditions at time of booking.

*YOU MUST HAVE COMPREHENSIVE TRAVEL INSURANCE WHICH COVERS ALL THE FEEL GREAT BREAK ACTIVITIES*

Feel Great Breaks are not liable for any injuries you may incur during your stay. Yoga classes and all other activities are undertaken at your own risk. We are not liable for any conditions which may develop during your break or after. We are not liable for loss of, or damage to, your personal property.

 

How Do I Make a Complaint.

If you have a complaint, please speak to your Manager asap and they will do everything within their power to put things right for you. We will also ask you to complete a questionnaire when you leave where we encourage you to be as honest as possible. We want to create long- term relationships with all our guests so that you feel great when you leave and cant wait to tell your friends and family about us.  We value your feedback immensely and want to ensure that we are continually delivering what you really want, need and love.  

 

What special clothing should I bring?

The hotel is fully air-conditioned and heated. Bring a waterproof jacket plus sturdy footwear for walking and/or running.  Swimming wear (weather permitting!) for the hotel pool and the natural spring.